Customer Education

First Southern State Bank will never request your personal information, such as account numbers, PINs, social security numbers, etc., by phone, mail or email, unless you have already initiated the contact with First Southern State Bank first. Do not open unsolicited emails or take calls from someone you do not know. If you receive suspicious calls or emails claiming to be from us, please contact us immediately at 1-256-437-2176.

Customer Awareness Safety Program

First Southern State Bank is committed to assisting our customers in having a safer online experience.  To assist all of the members of your family in making wise decisions when it comes to Internet usage, we have partnered with KnowBe4 to offer a free Customer Security Awareness Program.  This informative and educational program on this site will remind you how to spot phishing attempts, browse the Internet safely and much more!

To access the program, please follow the provided link and if prompted for a password, enter "cap".

Customer Security Awareness Program

Identity Theft

Identity theft happens when your personal information is stolen and used without your consent to commit fraud or other crimes.  It is the fastest-growing crime not only here in the United States, but around the world. That’s why First Southern State Bank has provided an easy-reference guide to help protect yourself.

Protect Yourself from Identity Theft